Completion -> % of signups who completed a key tour.Engagement -> % of signups who started a tour.Over time they will be using Userflow to further improve metrics such as: This means more people are developing confidence that they can build custom software themselves without the help of developers.” “We’ve seen a significant improvement in first-session success. Stacker immediately saw how their Userflow created flows improved the first session experience for their end-users. Peter Juten, Stacker Instant improvement on first-time experience “The responsiveness of the Userflow team is unparalleled.” While Stacker found Userflow to be a fantastic product, they still had questions about sophisticated use cases, and were amazed by the quality support they received. This makes it easier for the team to work collaboratively on the flows. “The staging environment lets us feel confident that our tours work with new feature releases and gives us a safe space to iterate.”įurthermore, the version control allows them to compare and restore older versions and keep track of what has been published to which environment. Especially the advanced version and environment control that allows them to iterate on the flows in staging while having a previous version live in the production environment. Watch this video where Userflow co-founder Esben Friis-Jensen highlights how Stacker uses Userflow for their onboarding experience.Įnvironment control allows Stacker to Iterateīesides the UX, Peter and Stacker also loved the sophistication of Userflows builder. Peter Juten, Stacker Demo of the Stacker Userflow implementation We loved how easy it was to get new team members involved in the building process and how effortless it was to build engaging tours.” “Userflow has managed to build a magic building experience AND end-user experience. But ultimately found Userflow to be the best in the category, primarily due to the amazing UX of the flow builder. Peter and Stacker looked at many different onboarding and product tour solutions. Peter Juten, Stacker Decided on Userflows “Magic building experience” Guided tours allow us to significantly reduce the time it takes for our app makers to realize, ‘yes, I can do this!” “Empowering app makers with the knowledge to build the custom software they crave is key to our success. They decided the best solution for this would be product tours, and started looking for providers. The objective was primarily to accelerate the journey to the “Aha moment” and improve feature discovery. “We were looking for an easy way to teach app makers the basics of our app editor to make them more successful in their first session.” Therefore Peter Juten and the Stacker growth team started looking for an onboarding solution to help with precisely this. One of the challenges new app makers often face is choosing where to start. Stacker lets people build custom software without code. Making users successful in their first session
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